Privacy policy

25th and Noel Privacy Policy

Last updated: July 14, 2026

25th and Noel operates this store and website, including all related information, content, features, tools, products, and services, to provide you, our customer, with a curated shopping experience collectively referred to as the “Services.”

25th and Noel is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, make a purchase through, or otherwise interact with the Services, including when you communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy concerning the collection, processing, or disclosure of personal information, this Privacy Policy will control.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read and understand how your information may be collected, used, and disclosed as described below.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you or another individual.

Personal information does not include information that has been collected anonymously or de-identified so that it cannot reasonably identify or be linked to an individual.

Depending on how you interact with the Services, where you live, and what is permitted or required under applicable law, we may collect or process the following categories of personal information, including inferences drawn from that information:

  • Contact information, including your name, billing address, shipping address, phone number, and email address

  • Financial information, including credit or debit card details, financial account information, transaction details, payment method, payment confirmation, and other payment-related information

  • Account information, including your username, password, security questions, preferences, and account settings

  • Transaction information, including products you view, place in your cart, add to a wishlist, purchase, return, exchange, or cancel, as well as information about previous transactions

  • Communications with us, including information you provide when contacting us with a question, request, return, exchange, complaint, or customer-support inquiry

  • Device information, including information about your device, browser, network connection, IP address, and other unique identifiers

  • Usage information, including information about how and when you access, interact with, or navigate the Services

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, visit or use the Services, place an order, contact us, or otherwise provide information to us

  • Automatically through the Services, including through your device, browser, cookies, pixels, and similar technologies

  • From service providers, including companies that provide technology, payment processing, fulfillment, shipping, analytics, marketing, or other services on our behalf

  • From business partners and other third parties

How We Use Your Personal Information

Depending on how you interact with us and which Services you use, we may use your personal information for the purposes described below.

Providing, Personalizing, and Improving the Services

We use personal information to provide and improve the Services, including to:

  • Fulfill our contractual obligations to you

  • Process payments

  • Fulfill and ship orders

  • Process purchases, returns, exchanges, cancellations, and other transactions

  • Remember your preferences and products in which you may be interested

  • Send account, order, shipping, and transaction notifications

  • Create, maintain, and manage customer accounts

  • Enable product reviews and other customer features

  • Recommend products based on your interests, activity, or purchases

  • Personalize and improve your shopping experience

Marketing and Advertising

We may use personal information for marketing, advertising, and promotional purposes, including to:

  • Send promotional communications by email, text message, or postal mail

  • Display advertisements for products or services on our website or other websites

  • Personalize advertisements based on products you viewed, purchased, or added to your cart

  • Measure and improve the effectiveness of our marketing and advertising efforts

Security and Fraud Prevention

We may use personal information to:

  • Authenticate and protect customer accounts

  • Provide a secure payment and shopping experience

  • Detect, investigate, prevent, or respond to fraudulent, unlawful, unsafe, or malicious activity

  • Protect the safety and security of our customers, business, website, and Services

If you create an account, you are responsible for protecting your account credentials. You should not share your username, password, or other account-access information with another person.

Communicating With You

We use personal information to provide customer service, respond to questions or requests, resolve order-related concerns, and maintain our business relationship with you.

Legal and Regulatory Purposes

We may use personal information to:

  • Comply with applicable laws and legal obligations

  • Respond to valid legal processes, including requests from courts, law-enforcement agencies, or government authorities

  • Participate in litigation, civil discovery, investigations, or other legal proceedings

  • Enforce our terms, policies, agreements, and legal rights

  • Investigate suspected violations of our terms or policies

How We Disclose Personal Information

We may disclose personal information to third parties for legitimate business purposes and as permitted or required by applicable law.

These circumstances may include disclosure:

  • To Shopify, vendors, and service providers that perform services on our behalf, including payment processing, information technology, data analytics, customer service, cloud storage, marketing, fulfillment, and shipping

  • To business and marketing partners that assist us with advertising, promotional services, analytics, and personalized marketing

  • When you direct us, request that we share information, or otherwise consent to a disclosure, including when information is needed to ship an order or provide a requested service

  • Through your use of social-media tools, widgets, login integrations, or other third-party features

  • To our affiliates or other entities within our corporate group, when applicable

  • In connection with a business transaction, including a merger, acquisition, financing, reorganization, sale of assets, or bankruptcy

  • To comply with legal obligations, subpoenas, warrants, court orders, or other lawful requests

  • To enforce applicable terms, agreements, or policies

  • To protect or defend the Services, our business, our rights, or the rights and safety of our customers or others

Our business and marketing partners may use your information in accordance with their own privacy policies.

Depending on where you live, you may have the right to opt out of the sharing or processing of personal information for targeted advertising. Available privacy choices may be accessed through the privacy or data-sharing controls provided on our website.

Our Relationship With Shopify

The Services are hosted and supported by Shopify.

Shopify collects and processes personal information relating to your access to and use of the Services to provide, secure, maintain, and improve Shopify’s platform and the Services available to you.

Information submitted through the Services may be transmitted to and shared with Shopify and other service providers, including providers located outside the country in which you reside.

We may also use Shopify features that incorporate information obtained from your interactions with our store, other merchants, and Shopify. These features may help us protect, operate, personalize, grow, and improve our business.

In these circumstances, Shopify may be independently responsible for processing certain personal information, including responding to requests concerning information Shopify processes for its own purposes.

You can learn more by reviewing the Shopify Consumer Privacy Policy and the Shopify Privacy Portal made available through Shopify.

Third-Party Websites and Links

The Services may contain links to websites, applications, or online platforms operated by third parties.

When you follow a link to a website or platform that is not owned or controlled by 25th and Noel, you should review that third party’s privacy policy, security practices, and terms and conditions.

We do not control and are not responsible for the privacy, security, accuracy, availability, or reliability of third-party websites or platforms.

Information you share in public or semi-public spaces, including third-party social-media platforms, may be visible to other users and may be used by those users or third parties without restriction.

Our inclusion of a third-party link does not necessarily constitute an endorsement of that website, platform, content, owner, or operator.

Children’s Personal Information

The Services are not intended for use by children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction.

If you are a parent or legal guardian and believe that a child has provided personal information to us, please contact us at shop@25thandnoel.com to request that the information be deleted.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we sell or share, as those terms may be defined under applicable law, the personal information of individuals under 16 years of age.

Security and Retention of Personal Information

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no security system or method of transmission is completely secure, and we cannot guarantee absolute or perfect security.

Information transmitted to us may not be secure while in transit. Please do not use unsecured communication methods to send us sensitive, confidential, or payment-related information.

The length of time we retain personal information depends on several factors, including whether the information is needed to:

  • Maintain your customer account

  • Provide the Services

  • Fulfill orders or other contractual obligations

  • Comply with legal, tax, accounting, or regulatory requirements

  • Prevent fraud or protect our legal rights

  • Resolve disputes

  • Enforce contracts, terms, and policies

Your Privacy Rights and Choices

Depending on where you live, you may have some or all of the following rights concerning your personal information.

These rights are not absolute, may apply only in certain circumstances, and may be subject to legal limitations or exceptions.

Right to Access or Know

You may have the right to request access to or information about the personal information we maintain about you.

Right to Delete

You may have the right to request that we delete certain personal information we maintain about you.

Right to Correct

You may have the right to request that we correct inaccurate personal information.

Right to Data Portability

You may have the right to receive a copy of certain personal information in a portable format or request that it be transferred to another party, subject to applicable limitations and exceptions.

Right to Opt Out of Sale, Sharing, or Targeted Advertising

Depending on where you live, you may have the right to opt out of the sale or sharing of personal information or the processing of personal information for targeted advertising.

Privacy choices may be available through the privacy controls provided on our website.

If you visit our website with a recognized Global Privacy Control signal enabled, we may treat the signal as an opt-out request for the browser and device used to access the website, as required by applicable law.

When Shopify can associate the device sending the signal with a Shopify account, the request may also be applied to that account.

Other than recognized Global Privacy Control signals, we may not respond to other “Do Not Track” signals sent by a browser or device.

Managing Marketing Communications

You may unsubscribe from promotional emails at any time by selecting the unsubscribe link included in those communications.

Even after opting out of promotional communications, we may continue to send non-promotional messages relating to your account, orders, transactions, returns, exchanges, or customer-service requests.

Exercising Your Rights

You may exercise an applicable privacy right through the privacy controls available on the Services or by contacting us at shop@25thandnoel.com.

You may also review Shopify’s privacy resources for information about personal information processed directly by Shopify.

We will not discriminate against you for exercising an applicable privacy right.

Before completing a request, we may need to verify your identity or request additional information as permitted or required by law.

You may be permitted to appoint an authorized agent to submit a request on your behalf. Before accepting a request from an agent, we may require proof that you authorized the agent to act for you. We may also require you to verify your identity directly with us.

We will respond to verified requests within the timeframe required under applicable law.

Complaints and Appeals

If you have a complaint about how we collect, use, process, or disclose personal information, please contact us at shop@25thandnoel.com.

Depending on where you live, you may have the right to appeal a decision we make regarding your privacy request or submit a complaint to your local data-protection or regulatory authority.

International Data Transfers

Personal information may be transferred, stored, or processed outside the country in which you live.

When personal information is transferred outside the European Economic Area or the United Kingdom, applicable safeguards may include recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses, equivalent contracts issued by the relevant United Kingdom authority, or another legally recognized transfer mechanism.

These safeguards may not be required when information is transferred to a country officially recognized as providing an adequate level of data protection.

Changes to This Privacy Policy

We may revise this Privacy Policy periodically to reflect changes to our business practices, Services, legal obligations, or operational requirements.

When we update this Privacy Policy, we will post the revised version on our website, update the “Last updated” date, and provide any additional notice required under applicable law.

Contact Us

For questions about this Privacy Policy, our privacy practices, or a request to exercise an available privacy right, please contact:

25th and Noel
Email: shop@25thandnoel.com